ML Engineer NLP
👾

ML Engineer NLP

Company: Salmon

Location: Manila, Philippines (hybrid)

Hi, we’re Salmon 🚀

We are looking for a new addition to our ML team - NLP Machine Learning Engineer. As a part of our fast-growing team you will play an important role in developing and implementing machine learning models to enhance our products and services.

Your future tasks:

  • Design, develop, and maintain AI-powered chatbots for customer support, handling real customer queries at scale
  • Build and improve voice processing pipelines — automatic speech recognition (ASR), text-to-speech (TTS)
  • Develop agent-based systems using frameworks like Pydantic-AI or LangChain to automate customer service workflows
  • Integrate LLMs into production services for tasks such as script compliance checking, call summarization, and intent classification
  • Build and operate microservices that communicate via Kafka, expose REST APIs, and store artifacts in S3
  • Experiment with prompt engineering approaches, evaluate model outputs against labeled data, and iterate on accuracy metrics
  • Collaborate with the customer service and collections teams to understand business processes and translate them into AI solutions
  • Own your products end-to-end — from research and prototyping through deployment, monitoring, and measuring economic impact

What we expect from candidate:

  • Strong Python skills — this is our primary language for AI/ML services
  • Basic understanding of machine learning concepts and hands-on experience with ML frameworks
  • Experience with NLP: text classification, named entity recognition, semantic similarity, or related tasks
  • Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and prompt engineering techniques
  • Experience building and deploying backend services (REST APIs, async processing, message queues)
  • Comfort working with AWS services (S3, SageMaker, RDS, EKS)
  • Understanding of CI/CD practices and containerized deployments
  • Ability to work independently, move fast, and ship iteratively — our team values startup speed and MVP-first thinking

Nice to Have

  • Experience with agent frameworks such as Pydantic-AI, LangChain, or similar orchestration tools
  • Hands-on experience with ASR, TTS, or other voice/speech technologies
  • Experience with GitOps workflows (Terraform, Flux) for infrastructure management
  • Background in building customer-facing chatbots or voice assistants
  • Familiarity with Kafka-based event-driven architectures
  • Experience with multilingual NLP
  • Knowledge of monitoring and observability tools (Grafana, Splunk)

Why would it be cool to work with us?

What we create

  • Modern banking services for millions of Filipinos
  • Cutting-edge solutions based on the best world practices and AI implementation
  • Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia
  • A business capable of raising over $200MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market
  • An environment that allows you to launch new products in 3-4 months
  • A basis for expanding into new markets all over the world

What we offer

  • Passionate international team spanning the globe
  • Rapid professional growth. Merit (and merit only) rules the day
  • Reward for performance and long-term success of Salmon
  • Fast track to grow internationally
  • New office in Manila, Philippines
  • Relocation support for eligible candidates
  • Remote and hybrid options
  • Medical insurance, health and wellness benefits
  • Program of events and activities both online and in person

If you wanna join our team - feel free to apply! 👇