Company: Salmon
Location: Manila, Philippines (hybrid)
- Hi, we’re Salmon 🚀
- Your future tasks:
- What we expect from candidate:
- Nice to Have
- Why would it be cool to work with us?
- What we create
- What we offer
- If you wanna join our team - feel free to apply! 👇
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Hi, we’re Salmon 🚀
We are looking for a new addition to our ML team - NLP Machine Learning Engineer. As a part of our fast-growing team you will play an important role in developing and implementing machine learning models to enhance our products and services.
Your future tasks:
- Design, develop, and maintain AI-powered chatbots for customer support, handling real customer queries at scale
- Build and improve voice processing pipelines — automatic speech recognition (ASR), text-to-speech (TTS)
- Develop agent-based systems using frameworks like Pydantic-AI or LangChain to automate customer service workflows
- Integrate LLMs into production services for tasks such as script compliance checking, call summarization, and intent classification
- Build and operate microservices that communicate via Kafka, expose REST APIs, and store artifacts in S3
- Experiment with prompt engineering approaches, evaluate model outputs against labeled data, and iterate on accuracy metrics
- Collaborate with the customer service and collections teams to understand business processes and translate them into AI solutions
- Own your products end-to-end — from research and prototyping through deployment, monitoring, and measuring economic impact
What we expect from candidate:
- Strong Python skills — this is our primary language for AI/ML services
- Basic understanding of machine learning concepts and hands-on experience with ML frameworks
- Experience with NLP: text classification, named entity recognition, semantic similarity, or related tasks
- Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and prompt engineering techniques
- Experience building and deploying backend services (REST APIs, async processing, message queues)
- Comfort working with AWS services (S3, SageMaker, RDS, EKS)
- Understanding of CI/CD practices and containerized deployments
- Ability to work independently, move fast, and ship iteratively — our team values startup speed and MVP-first thinking
Nice to Have
- Experience with agent frameworks such as Pydantic-AI, LangChain, or similar orchestration tools
- Hands-on experience with ASR, TTS, or other voice/speech technologies
- Experience with GitOps workflows (Terraform, Flux) for infrastructure management
- Background in building customer-facing chatbots or voice assistants
- Familiarity with Kafka-based event-driven architectures
- Experience with multilingual NLP
- Knowledge of monitoring and observability tools (Grafana, Splunk)
Why would it be cool to work with us?
What we create
- Modern banking services for millions of Filipinos
- Cutting-edge solutions based on the best world practices and AI implementation
- Licensed neobank aiming to be a unicorn and leading fintech in the fast-growing region of Southeast Asia
- A business capable of raising over $200MM from the ADQ (the sovereign wealth fund of Abu Dhabi), World Bank Group and other investors despite the challenging market
- An environment that allows you to launch new products in 3-4 months
- A basis for expanding into new markets all over the world
What we offer
- Passionate international team spanning the globe
- Rapid professional growth. Merit (and merit only) rules the day
- Reward for performance and long-term success of Salmon
- Fast track to grow internationally
- New office in Manila, Philippines
- Relocation support for eligible candidates
- Remote and hybrid options
- Medical insurance, health and wellness benefits
- Program of events and activities both online and in person